Returns & Exchanges
At Living Libations, we want you to be completely satisfied with your botanical treasures; if a product doesn't resonate with your skin, we offer a 30-day window for returns and exchanges. We invite you to reach out to our team to ensure your self-care ritual is perfectly supported.
Initiate Your Request
Contact our botanical support team via email or our online portal within 30 days of receiving your order to request a Return Authorization number.
Prepare the Package
Carefully pack the items in their original glass containers and packaging to ensure they are protected during transit back to our facility.
Ship the Items
Affix the provided return label or ship the package using a trackable service to the address provided by our customer care representative.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing